Privacy Policy

Rising Tide Group Pte. Ltd. (Singapore) ("we," "our," "us") respects your privacy and is committed to protecting the personal data we collect in compliance with the General Data Protection Regulation (GDPR), the Personal Data Protection Act (PDPA) of Singapore, and other applicable international data protection laws.

1. Scope of This Policy

This privacy policy outlines how we collect, use, disclose, and protect your personal data when you interact with us through our website, services, or other communications.

2. Data We Collect

We may collect the following types of personal data:

Identification Data: Name, email address, phone number, job title, and company name.
Technical Data: IP address, browser type, and operating system when accessing our website.
Other Information: Any data you voluntarily provide through contact forms, email, or other communication channels.

3. How We Use Your Data

We collect and process your data for purposes including:

Providing and improving our services.
Responding to your inquiries.
Compliance with legal obligations.
Marketing communications (only with your consent).

4. Legal Basis for Processing

We process your data based on:

Your consent (e.g., subscribing to a newsletter).
The necessity of a contract (e.g., providing requested services).
Legal obligations or our legitimate interests, where applicable.

5. Data Sharing and Transfers

We may share your personal data with:

Third-party service providers for operational purposes (e.g., IT support, marketing services).
Legal or regulatory authorities when required by law.

If we transfer your data internationally, we ensure that appropriate safeguards (e.g., Standard Contractual Clauses or Binding Corporate Rules) are in place to protect your information.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

7. Your Rights

Under applicable data protection laws, you have the right to:

Access and obtain a copy of your personal data.
Correct inaccurate or incomplete data.
Request data erasure or restrict processing.
Withdraw consent at any time (where applicable).
Lodge a complaint with your local data protection authority.

8. Security

We implement technical and organizational measures to safeguard your data from unauthorized access, loss, or misuse. However, no system can be completely secure, and you provide your information at your own risk.

9. Cookies and Tracking

We may use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

10. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. The updated version will be available on our website with the revised effective date.